Virtual Orthopedic Consultations — Available This Week

Dr. James CallowayFellowship-Trained Orthopedic Surgeon · Sports Medicine & Joint Reconstruction

"22 years. 11,000 joints. Now available from your living room."

22YearsClinical Practice
11,000+Joints Treated
48hAvg. Consult Window

HIPAA-secure video platform · Accepts major insurers · No referral required

⬡ABOS Board Certified◈Castle Connolly Top Doctor 2024✦Healthgrades Top Orthopedist⬡AOA Fellow◈Sports Medicine Fellowship — HSS✦NYU Langone Affiliated⬡US News Top Hospital Staff◈AOSSM Member✦22 Years Clinical Practice⬡Telehealth Certified Provider
Transparent Process

What Actually HappensBehind the Clinic Door

Most patients arrive at surgery not understanding the steps that led there. We show you every one.

LABRUM TEAR
DICOMRT SHOULDER · MRI · T2

CALLOWAY, J. MD

REVIEWED 02/26/2026

WLZ+
01Imaging Review

Upload Your Imaging

DICOM files, MRI reports, X-rays — we read them all

Before your appointment, you upload imaging directly through our secure portal. Dr. Calloway reviews every scan personally — not a PA, not a resident. You will see exactly what he sees.

Supports DICOM, JPEG, PDF · End-to-end encrypted · HIPAA-compliant storage
142°FLEX ROM
REC · 14:32

Dr. James Calloway

Orthopedic Surgery · HSS

02Video Consult

Live Video Assessment

Real-time range-of-motion evaluation, explained on screen

A 45-minute structured examination over secure video. Dr. Calloway guides you through specific movement tests — shoulder flexion, hip rotation, knee provocation — while narrating findings in plain language.

45-min appointment · HD video · Screen-share for imaging annotation

MEND ORTHOPEDICS

Virtual Consultation Report

Feb 26, 2026

CONFIDENTIAL

Patient

Injury

Right Shoulder

Superior Labrum Tear (SLAP)

Clinical Findings

ROM DeficitFlex 142° (–38°)
ImagingSLAP II confirmed on MRI
StabilityPositive O'Brien test

Recommendation

6-week supervised PT protocol. Surgical candidacy review at 6 weeks if ROM does not improve by ≥20°. CPT: 99213, 97110.

Signed electronically

Dr. J. Calloway, MD

03Treatment Plan

Your Treatment Document

A written plan you actually leave with

Within 24 hours, you receive a structured treatment recommendation — diagnosis, conservative options, surgical considerations if applicable, and specific imaging or specialist referrals if needed.

Delivered in 24h · Shareable with your PCP · Includes CPT codes for insurance
Who This Serves

Is This ConsultationRight For You?

Three distinct patients. One consistent experience: clarity before commitment.

Acute Injury

The Weekend Warrior

Torn ACL · Rotator Cuff · Labrum

You can't wait six weeks to find out if you need surgery.

You tore your ACL on Saturday. Your orthopedist has a six-week wait. You have a season, a job, a life that can't pause for a scheduling queue. Dr. Calloway reviews your MRI, walks you through the tear, and tells you exactly what your options are — this week.

48h

Average consult window

Check qualification
Chronic Pain

The Aging Parent

Hip Arthritis · Knee Pain · Spinal Stenosis

Hip pain stole their morning walk. You want answers, not a waiting list.

Your mother's hip pain has kept her housebound for three months. Her PCP ordered X-rays but couldn't interpret them. Dr. Calloway reviews the imaging, explains the arthritis grade, discusses replacement candidacy, and gives you a clear next step — without a two-state drive.

3 states

Average patient distance

Check qualification
Post-Surgical

The Post-Op Patient

ACL Reconstruction · Shoulder Repair · Hip Replacement

You had surgery three states away. Follow-up shouldn't cost a flight.

You had your knee reconstructed at a top center four months ago. You're back home, PT is going well, but something feels off. Dr. Calloway reviews your post-op report, assesses your current function on video, and tells you whether to push through or pull back.

24h

Report turnaround

Check qualification
Patient Outcomes

Clarity changes everything.

"I had my MRI on Monday, uploaded it Tuesday morning, and had a 45-minute call with Dr. Calloway by Wednesday afternoon. He drew on the scan, explained the SLAP tear in plain language, and told me exactly why PT alone wouldn't fix it. I went into surgery with zero surprises."

SLAP II Tear — Right Shoulder

Arthroscopic repair · 4-month recovery

Patient Marcus Delgado, Competitive cyclist, 41

Marcus Delgado

Competitive cyclist, 41

"My mother is 74 and had been told she "probably needs a hip replacement" by three different doctors who never explained the imaging. Dr. Calloway spent thirty minutes showing us the X-ray, grading the arthritis, and laying out a conservative pathway first. She starts PT next week."

Hip Osteoarthritis — Grade III

Conservative PT protocol · Surgery deferred

Patient Diane Okonkwo, Daughter of patient, Seattle WA

Diane Okonkwo

Daughter of patient, Seattle WA

"Six months post-ACL reconstruction, something wasn't tracking right. My surgeon was back in Boston. Dr. Calloway reviewed my post-op report, watched me do a single-leg squat on video, and identified a quad activation deficit my PT had missed. Changed my whole rehab program."

ACL Reconstruction — Follow-up

Rehab protocol adjusted · Full return at 8mo

Patient Tyler Nakamura, High school soccer coach, 38

Tyler Nakamura

High school soccer coach, 38

All outcomes are from real patients. Names and details shared with written consent.

Free Resource

Download theVirtual Visit Guide

A 12-page PDF that walks you through:

  • How to prepare and upload your imaging
  • What to wear for joint examination on camera
  • How to position your camera for shoulder, hip, and knee assessment
  • Which insurance codes apply to virtual orthopedic consults
5-Field Intake

Check If Your Case Qualifies

Takes 90 seconds. Dr. Calloway's team reviews every submission personally.

Dr. Calloway's team reviews every submission · Response within 24 hours